Lender Library
In this section we provide many useful or commonly requested materials.
Manuals
- Asset Management Reporting Manual (Now located in the Lender Portal)
If you would like to receive a hard copy of this document, contact your Relationship Manager, or call the AES Client Relations Department at 717-720-2750. - Conversions Manual (438 KB PDF)
Forms
- Certification of Borrower Location (124 KB PDF)
- Claim Appeal Form (177 KB PDF)
- Claim Form 2008 (42 KB PDF)
- Claim Form Addendum - Ineligible Borrower/Identity Theft 2008 (27 KB PDF)
- Default Aversion Assistance Request Form 2008 (46 KB PDF)
- Disability Refund Form (13 KB PDF)
- Indemnification Agreement (242 KB PDF)
- Indemnification Agreement for Master Promissory Note (164 KB PDF)
- Refund on Claim Paid (11 KB PDF)
- Request for Reinstatement of Guarantee (11 KB PDF)
- Request for Repurchase of Default Loan (16 KB PDF)
- Request for Reimbursement Due to Partial Discharge of a Federal Consolidation Loan (25 KB PDF)
- Supplemental Claim Form (289 KB PDF)
Alec for Lenders